149 "I'm sorry you're upset"

The tricky thing about an apology, authentically apologizing. Today's episode unpacks the necessary components of an apology but also the mistakes that can be made. support the podcast : www.patreon.com/thebirdbrainpodcast Get your own birdbrain merch! : https://the-birdbrain-podcast-shop.myshopify.com/ follow on instagram: @thebirdbrainpodcast Catch the Bird Brain on youtube: https://youtube.com/channel/UCUki89UwP0ernlFiZhHmneQ Take flight ! Tune in. Support this podcast at — https://redcircle.com/the-bird-brain-podcast1747/exclusive-content Advertising Inquiries: https://redcircle.com/brands Privacy & Opt-Out: https://redcircle.com/privacy