IT Project Management - Rose Layton - Strategic Technology Partner at Strada Education Network

Most IT Support pros at small/medium-size businesses are overworked, underpaid, and as a result, often overwhelmed. We are given projects and tasks constantly, which have to somehow balance on top of the regular everyday onslaught of our ticketing systems. Putting proper project management in place will not only help you keep track of everything you need to do, but will give you a way to measure your success to your bosses.  Rose has had an amazing career that started by studying to be an elementary school teacher and pivoting into tech. Gotta love how most people have a crazy story getting into IT! Now she works running project management, #SaasOps, and more. Join us to learn how to run a project taking into account the different steps needed for a smooth rollout, and keep your users happy.  Enjoy and Subscribe! Learn more about tabGeeks: The IT Support Conference at www.tabgeeks.com/tg20Our conference is coming up in April with a focus on all the things you need to know in SMB IT. Join us!  Continue the conversation by Joining the tabGeeks slack community: No sponsors and No assholery allowed at tabGeeks.com/Slack or on twitter by following me @MrJNowlin and tabGeeks @tabgeeks --- Send in a voice message: https://podcasters.spotify.com/pod/show/tabgeeks/message

Om Podcasten

We’ve come a long way since computers took up the size of a room, and with every new advancement, from the smartwatch to the internet itself there have always been people who have loved tech more than anyone else. When answering the phone they skip the traditional ‘hello’ or ‘hi’, resorting instead to their mantra, ‘have you tried turning it off and on again?’ These people have gone by many names over the decades, but they are consistent in their calling. IT. They work in the shadows, diligently keeping operations from going dark. These everyday heroes..... are known as Heroes of IT