How to Forgive and Accept an Apology
Stories and Strategies for Public Relations and Marketing - A podcast by Stories and Strategies - Tuesdays

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Last week we had a look at how to make an apology when you should – and why most apologies are just awful. But there’s another side to that human interaction – forgiveness. Accepting an apology. An apology can be the key that unlocks forgiveness, yet forgiveness can also occur in its absence, driven by personal growth and healing. In this episode we look at the psychological journeys involved in embracing forgiveness.Listen For5:22 Why Apologies are Mandatory but Forgiveness is Not8:13 Forgiv...