#61 Can you learn empathy? And why good leadership is not possible without - Interview with Joppe Quaedvlieg (part II)

What is empathy? How do you know that you are acting in an empathetic way and what can you do to become more empathetic? In the second part of the interview with Joppe Quaedvlieg, we are linking his concept of Descriptive Communication to the important topic empathy – and both agree that this is what divides bad leaders and good leaders. We are discussing concrete situations at work and what are the worst mistakes that managers can make in their communication and behaviour. Hear in this episode, that there are no tricks to become more empathetic out of a sudden, but that you can learn it, by continuously practicing - Talking slowly - Self-reflection - Consciously care about the person in front of you If you have not heard the first part of the interview, in which we introduce the concept of Descriptive Communication, you can find it here: #60 What do you want? And how to find that out via ‘Descriptive Communication’ – Interview with Joppe Quaedvlieg (part I) https://open.spotify.com/episode/6UlmeQgXbJ47k6rhNH5oZj?si=483b3d825c054577 You can find out more about Joppe Quaedvlieg and his offers for leadership coachings and company workshops on his website https://www.artiqula.com/ or by following him on LinkedIn! The podcast ‘Spotlight your TRUE self’ is based on three pillars: • Self-confidence & self-esteem • Managing your emotions • Concrete communication techniques based on NLP And in each episode, you will hear about one of them. If you don’t want to miss the coming episodes – then following me on LinkedIn (Michaela Kettner) or Instagram (@michaela.kettner.fi). Keywords: authentic, true self, communication, leadership, empathy, be more empathetic as a manager or leader, listening, mistakes you can make as leader, conversation with your team members and employees, leadership coaching, career coaching