Go for No
Smart Cleaning School - A podcast by Ken Carfagno - Mondays

You need to read the book, "Go for No". It's recommended on my 'Resources' page! I first read this book in 2007. It taught me that No is not the opposite direction from Yes. In fact, it's on the way to it! Once I got that, my brain shifted 180 degrees. I was still fearful to talk to people as an introvert, but I lost the biggest reason for the fear. This book lays this out. Most people assume that getting a No to your offer is failure and Yes is success. That's wrong! Getting No's is a part o...