Quick-fire strategies: This 2 word sentence makes de-escalation easier

When a pupil has an outburst in school, it can be easy to approach that situation as a confrontation, where the child is deliberately engaging in disruptive behaviour. The result? Lots of stress - for the adult and the pupil.But what if there was another approach? In this quickfire strategy episode, I give you a 2-word sentence that anyone can use when emotions are high that makes de-escalation easier... and actually helps you quickly pivot from de-escalation to problem-solving.Important link...