Lyft will always have human drivers (Taggart Matthiesen, director of product, Lyft)

Lyft Director of Product Taggart Matthiesen talks with Recode’s Johana Bhuiyan about the ride-hailing company’s push into self-driving cars. Matthiesen predicts that Lyft will slowly evolve into a hybrid transportation service, with users summoning rides as they do today and getting paired with either a human driver or an autonomous vehicle — whatever is faster. Lyft’s cars may never be 100 percent autonomous, he notes, and today’s drivers may become a sort of concierge, providing new experiences to riders while the car does the navigation. Matthiesen also talks about how the #DeleteUber campaign earlier this year helped Lyft and why the company can’t get complacent about its product.