Spotify - Chug Abramowitz, VP of Customer Support and Social Media

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Spotify has two hundred million customers - and counting. The company's Head of CS has developed a strategy that he claims keeps 99% of them happy. In this episode, he explains how.  See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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