The Right Way to Handle Customer Accusations and Other Customer Issues
Profit Cleaners: Grow Your Cleaning Company and Redefine Profit - A podcast by Brandon Schoen | Brandon Condrey
Getting reviews is AWESOME for your business -- except when the reviews aren’t awesome. We pride ourselves on outstanding service and customer satisfaction, but, like all businesses, we’ll still get negative reviews and complaints from customers. That’s okay! But there is a right way to deal with your negative customers. Mess this part up and you not only lose a customer, but you’ll run the risk of losing your reputation. In this episode of Profit Cleaners, you will discover how to hand...
