E141: Thomas Sheffield, SVP Specialty Claims at QBE, on Claims, AI & Analytics

Profiles in Risk - A podcast by Insurance Nerds

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In this special episode of Profiles in Risk, I preview The Insurance Nexus Insurance AI & Analytics USA Conference (May 2 & 3 - Chicago) by talking AI and claims with Thomas Sheffield, SVP of Specialty Claims for QBE. We discussed: ABOUT THOMAS - Thomas, can you describe what you do? - What is the challenge in managing claims from Specialty lines vs traditional claims? ABOUT AI - There are many "definitions" of AI, how do you define it? - How are AI and analytics changing claims? If p...

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