ActiveOps (AOM) Interim 2024 results presentation - November 23

ActiveOps CEO, Richard Jeffery, CFO Ken Smith and incoming CFO, Emma Salthouse present Interim Results for the six months ended 30 September 2023. Richard Jeffery, CEO00:16 – Introduction04:26 – H1 FY24 highlights Ken Smith, CFO10:03 – Financial Highlights12:15 – P&L Performance13:42 – EBITDA Bridge Emma Salthouse, Incoming CFO15:03 – Financial outlook Richard Jeffery, CEO16:30 – Strategy and Opportunity17:57 – Decision intelligence21:36 – Market Evidence22:56 – ControliQ Series 326:15 – Product investment27:57 – Current trading and outlook The Company’s offerings provide predictive and prescriptive insight to help service operations make better decisions – faster. The Company’s AI-powered SaaS solutions are underpinned by 15+ years of operational data and its AOM methodology that’s proven to drive cross department decision-making. With Decision Intelligence, ActiveOps’ customers deliver MORE – release 20%+ capacity within the first 12 months and boost productivity by 30%+ leading to MORE business impact. Customer turnaround times are improved substantially, costs are reduced, SLAs are met, and employees are happier and more engaged. The Company has 180 employees, serving a global customer base of over 80 enterprise customers from offices in the UK, Ireland, USA, Australia, India and South Africa. The Group’s customers are predominantly in the banking, insurance, healthcare administration and business process outsourcing (BPO) sectors, including Nationwide, TD Bank, Elevance and DXC Technology.