ActiveOps (AOM) Full Year 2023 results presentation - July 23

ActiveOps CEO, Richard Jeffrey and CFO, Ken smith present full year results for the year ended 31 March 2023. Richard Jeffrey, CEO00:16 - Introduction02:11 - Products02:32 - FY23 Highlights Ken Smith, CFO04:33 - FY23 Financial highlights06:21 - P&L Performance07:23 - EBITDA08:16 - Cashflow08:46 - Financial platform Richard Jeffrey, CEO09:33 - Market opportunity11:41 - AI13:00 - CaseworkiQ14:12 - TD Bank case study15:12 - Development roadmap17:32 - Pricing18:34 - ESG20:07 - Current trading & Outlook ActiveOps is a leader in Management Process Automation (MPA), providing a SaaS platform to large enterprises with complex and often global back-offices. The Group's software and embedded back-office operations management methodology enables enterprises to adopt a data-driven, scientific approach to organising work and managing capacity. The Group's enterprise platform comprises its MPA software products and AOM, the Group's operations methodology and framework for effective back-office management. Together, this combination of software and embedded methodology enables operations managers to balance the competing priorities of meeting service and quality standards while improving productivity and reducing cost. As at 31 March 2023, the Group had 179 employees, serving its global customer base of over 80 enterprise customers from offices in the UK, Ireland, USA, Australia, India and South Africa. The Group's customers are predominantly in the banking, insurance and business process outsourcing (BPO) sectors, including Nationwide, TD Bank, Anthem Inc and DXC Technology.