#Challengers: Designing a Business Bank Around Customer Experience with Alex Wheldon
These days, banks are finally realizing what almost every other industry has already caught on to:If you want to succeed, you need to build around customer experiences. Just ask Alex Wheldon, Co-Founder, President and Chief Product Officer at Rho Business Bank, where he’s helping to usher in the new, customer-focused, paradigm for modern banking.In this episode, we discuss:- Why customer-focus is the new zeitgeist for modern banking- How Rho approaches partnerships- The example Rho is setting for other financial institutionsTo ensure that you never miss an episode of Payments Innovation, subscribe on Apple Podcasts, Spotify, or here and don’t forget to check out our YouTube!Until next time!Listening on a desktop & can’t see the links? Just search for Payments Innovation in your favorite podcast player. Hosted on Acast. See acast.com/privacy for more information.