The Crucial Role of Website in Building Credibility & Personalized Experiences | Interview with Pooja Chitnis from Driftscape

While the journey is as important as the destination itself, you certainly hope the destination is unforgettable. Driftscape makes destinations unforgettable. Pooja Chitnis, the Director of Marketing and Customer Success at Driftscape, discusses the company's platform and its benefits. Driftscape partners with organizations to provide a custom, engaging, and ad-free app experience for users looking to explore North America. The app offers features like augmented reality, self-guided tours, offline mode, and automated business listings. The typical clients of Driftscape are organizations aiming to highlight their attractions, cultural stories, and local businesses. They learn about Driftscape through the sales team, word of mouth from existing partners, trade shows, webinars, media coverage, and the company's website, which serves as an educational tool and plays a key role in building trust. Pooja emphasizes the importance of personalized experiences and highlights her role as the Director of Marketing and Customer Success, where she ensures brand visibility and customer satisfaction.