061. SETTING BOUNDARIES WITH CLIENTS: HOW TO STOP OVER-DELIVERING, CHARGE YOUR WORTH AND AVOID BURNOUT

In this episode, we dive into a challenge that both service-based and product-based business owners often face: finding the balance between offering exceptional service and protecting yourself from being taken advantage of. If you’ve ever struggled to know whether you’re truly going above and beyond or simply doing too much, this episode will give you the answers. We explore the delicate line between delivering great value and maintaining boundaries that ensure your business remains sustainable. You'll gain practical strategies for setting clear boundaries, confidently communicating your worth, and handling clients who overstep. What You'll Learn in This Episode: Going Above and Beyond vs. Being Taken Advantage Of We define what it truly means to go above and beyond for your clients, and how to recognize when you're being taken advantage of. Learn the signs that it’s time to assert your boundaries. Setting Clear Expectations from the Start Discover how clear communication, contracts, and outlining scope, timelines, and deliverables upfront can prevent misunderstandings and scope creep. The Importance of Knowing and Owning Your Value Many business owners, especially creatives, tend to over-deliver or undercharge. Learn how to maintain confidence in your value and set pricing that reflects the true worth of your work. When to Push Back on Client Requests Learn how to professionally handle situations when a client asks for more than what was agreed upon. We’ll guide you on how to have these important conversations without damaging the relationship. How to Offer Exceptional Service Without Burning Out Understand how to go above and beyond in a way that’s sustainable. Learn to provide value without overextending yourself, keeping your clients happy without compromising your own well-being. Dealing with Difficult Clients Some clients don’t respect boundaries, no matter how clear you are. We’ll share strategies for managing challenging client relationships, and when it’s perhaps time to consider letting them go. Key Takeaways: Offering exceptional service doesn’t mean sacrificing your time, value, or business goals. Setting clear boundaries and communicating them from the start is essential for a sustainable business. Knowing your value gives you the confidence to set prices that reflect your worth and say no to clients who don’t. Handling difficult clients with professionalism can protect your time, energy, and overall business health. Resources Mentioned: Free Guide: Fully Embrace Your Value – DOWNLOAD this free guide that helps you confidently communicate your worth and maintain strong boundaries in your business. Contact Us: Instagram: @philippacraddock Email: [email protected]  Ask a Question: Have a question? Ask HERE, and we might feature it in a future newsletter or podcast episode! Thank you so much for listening, and I hope you find this episode helpful in finding that balance between going above and beyond and protecting your time, energy, and business.