135 – How to grow a business in difficult times – Hedley Putnam, Putnams

Putnams is an award-winning homeware manufacturer based in Plymouth, Devon.The business was started over 40 years ago by Hedley Putnams' parents, and he and his sister Bubbles now run the business.Hedley had no intention of working in the family business but found that he loved working in manufacturing and employing people locally.Discover:Why you should listen to customer feedback and how you can use it to grow salesThe advantages of being a UK manufacturer in difficult timesWhy you shouldn't be afraid of failure if you want your business to succeedHow to win awards for your companyWhy UK businesses should consider drop-shippingHow Brexit has grown demand for their productsThe book about failure that Hedley talks about is Matthew Syed - Black Box ThinkingAbout PutnamsPutnams websitePutnams YouTube ChannelStay in TouchBritish Brand Accelerator - Find out how you can work with me to build your British-made brandMake it British websiteJoin Make it British - become a member of our community and promote your business in our directory or UK-made brands and manufacturersMake it British on InstagramMake it British on YouTube - subscribe to my YouTube channel to watch many of the podcast episodes as videos.