The Future of Customer Service with AI and Data
Let’s Talk Business Transformation! - A podcast by OSF Digital
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Customers don’t compare your service to competitors. They compare it to the best experience they’ve ever had. In our latest episode of Let’s Talk Business Transformation, Andrea G. explains why modern customer service is about anticipation, trust, and relationship-building, not just resolving cases. We explore how data, automation, and human empathy come together to shape experiences customers actually remember.
