Why intent matters in communication

When it comes to communicating with another person, one thing in particular will influence how it goes - your INTENT. Are you there to get a sale, to show you're knowledgeable or prove to the other person the folly of their ways? In this episode of Leaning Forward, I look at 3 activities where intent can work for you, or scupper your chances of a good outcome - speaking, listening and networking. Here's the impressions masterclass video, mentioned in the audio. This is the TEDx talk by Sc...