Managing Poor Performance

Poor performance, underperformance and lack of performance are the most energy sapping issues keeping people leaders awake at night. This is a FREE training resource to enhance your leadership capability. Regain your energy by following the genuine people leadership approach to conversations. S.B.I. – situation, behaviour and impact is one of the performance management frameworks discussed. Check your own motivations (if it is not about wanting others to be their best, you might be the problem), ensure you have clearly stated the goal and your expectations (and this has been understood), organise a private meeting time and space (no cafes), state your concerns, back these up with evidence, listen to all perspectives, agree a path forward, provide the resources required, follow up within a few days, focus on encouragement and redirecting behaviour (if required). Make sure the conversations are conducted as early as possible after you detect a performance issue.