Bill Hutchinson, Director of Customer Experience, DROPBOX

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Send us a text I have Bill Hutchinson, Director of Customer Experience at DROPBOX with me this week. Bill is someone I have worked with in the past and is a living, breathing advocate on CX (Customer Experience). Bill has had a fascinating journey to the role he is in now, via consultancy where I met him and even Rynair with a great story on his first meeting with the infamous Michael O'Leary. Dropbox is a cloud storage service that lets you save files online and sync them to your de...