The Power of First Impressions in Client Relationships with Clare Yates

In this engaging podcast episode, we delve into the world of client relationships with two experienced professionals, Clare Yates, interviewed by Clare Fanner. Join their candid conversation about the pivotal role of first impressions in the legal and estate agency industries.Picture this: you're excitedly arriving at a hotel for a weekend getaway, only to encounter unexpected hiccups. Clare uses this relatable scenario to highlight how initial interactions profoundly shape client experiences...