Joining the Dots - with Vidisha Joshi

Getting Better Results from your Marketing by joining up your Marketing with Operations We spend a lot of time and money creating leads or opportunities via our marketing and BD but are we doing everything we can and should to ensure that we don't drop the ball once the opportunity is created?Are we answering calls quickly enough? Since the move to home working, do you know that all calls are being answered, messages returned? Do we have the right people with the right skills in place, w...