56 Business development and digitalisation of services, with Göran Westerlund Alingsås kommun

What are the expectations and demands on a municipality today? How can a small municipality work with digitalisation? Should everything be digital? Listen to Göran Westerlund, Chief Digital Officer at Alingsås kommun, answering these, and many more questions. Göran is an experienced CDO and has extensive knowledge of the public sector. He shares insights on culture vs structure, how to increase the decision-making ability, why reflection is an important step in the digitalisation process, and also what to avoid. “Smart stad” is a project in Alingsås kommun, with a lot of interesting activities, listen to Göran explaining some of them. All in this episode of IT Talks.