Designing Your School’s Experience w/ David Willows & Suzzette Parlevliet

Have you ever wondered what makes a school truly stand out? It's not just the curriculum. Just like top-notch hotels prioritize guest experience, schools are crafting unforgettable journeys for students and families. In this session, David Willows & Suzzette Parlevliet,  educational experts from Yellow Car, discuss the critical role of experience strategy in schools.  They highlight the parallels between hospitality and school branding, designing memorable journeys for students, families, and staff, as well as revolutionizing the admissions process in schools. Moreover, they expound on the need for schools to adapt and stand out in a digital era through intentional experience design. Ultimately,  we delve into the process of measuring success in experience strategy and valuable KPIs. Tune in for more insights!   Timestamps [03:20] About the guests David Willows & Suzette Parlor [04:55] Experience strategy in educational institutions [08:15] Why experience strategy is significant  for the overall success and reputation of any institution [10:30] Experience design versus experience strategy [13:03] Transformational impact of experience strategy on the admissions process [19:24] Tips for schools struggling with the admission process [20:50] Iterative process in experience strategy and its impact [26:14]  Measuring success in the admissions process, key performance indicators, and the felt experience indicator [31:10] How to connect with David Willows & Suzette Parlevliet Quotes ●     " The schools that will stand out in the future are those that intentionally design the experience of school. That is where that value proposition will be.”   Let’s Connect Connect with David Willows & Suzette Parlevliet on; ●     Email: [email protected] ●    Website: https://help.yellowcard.io/   Connect with Dr. Dana Specker Watts on; ●     Twitter:  https://twitter.com/teachwatts Connect with Mike Pierre on; ●     Twitter:  https://twitter.com/Ayitis_SigmaMan   More resources ●     Head over to iss.edu/events to see future PD's that ISS is offering for the SY 22-23. ●     Join the Diversity Collaborative platform-https://info.iss.edu/sign-up-diversity-collaborative   ●     Head over to https://seniaacademy.org/link/0S40Ne to check out inclusion education practices for individuals with disabilities and ensure their potential is fully maximized. ●     Please visit inspirecitizens.org to register for the Global Citizenship ●     Are you looking forward to a successful career to teach anywhere in the world? Head over to https://moreland.edu/ for online innovative education programs.