Fireside chat with WebMD & Sharecare Founder Jeff Arnold on Covid-19 & The Future of Medicine.
Today’s guest on Healthcare Weekly is Jeff Arnold. He founded WebMD in 1998 and is now the CEO of Sharecare, a digital health company. Sharecare provides personalized content to help people manage their health, adjust their behavior, and improve their overall health. When Jeff started WebMD, only 26% of Americans had internet access. Since then, the number has increased to 90%, thus making content consumption much more accessible and opening up so many healthcare opportunities. Jeff explains how artificial intelligence can and will play a critical role in the delivery of healthcare services in the United states, as it can be used to organize patient data, go through lists of information, learn from phone conversations, and so on. However, its role is only supportive to doctors and will never be able to replace them. Topics covered: • Establishing trust in content • Distinguishing between fake and real news in the age of Covid-19 • The impact of COVID-19 on how we perceive content and data, plus Sharecare’s Real Age Test • The fear of COVID-19 case numbers increasing again when restrictions are lifted and the solutions deployed by Sharecare to help mitigate a new wave of infections. • How employers can get insights from health data and act on it to keep work environments safe and secure • The future of the integrated consumer path between informational content and clinical decision making • Predictions of the future of healthcare, Artificial Intelligence, and the myth of giving up on doctors