Gartner ThinkCast 172: Transform into a Customer-Centric Organization

Gartner ThinkCast - A podcast by Gartner - Tuesdays

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Customers are the lifeblood of our organizations, but chances are, your organization is not customer-centric. In this Gartner ThinkCast conversation, find out how to truly put your customers first -- both today and in the future. 

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