Refund Fraud Is Officially Illegal And Black Friday/Cyber Monday 2023 - Online Fraud Update

Fraudology is presented by Sardine. Get your tickets to Sardine[Con] and end the scamedmicIn this solo episode of Fraudology, Karisse focuses in on issues impacting e-commerce retail during the winter holiday season. Starting first with an update on the prediction she made in an earlier episode (9 November 2023) involving Black Friday/Cyber Monday and the possible return of the online fraud ring, the "Master Manipulators". She also shares how predicting unpredictable behavior of fraudsters is important, but also isn't a perfect science.Switching gears slightly, Karisse then shares recent news that the US Department of Justice has officially taken a position on refund claims fraud (aka- refund fraud), and once again makes a strong case for the importance of post-transaction investigations teams within e-commerce to work with law enforcement to prosecute bad actors. Articles Mentioned:https://marketrealist.com/what-is-walmart-and-amazon-online-refund-fraud/https://wsvn.com/news/local/miami-dade/university-of-miami-student-charged-by-doj-in-3-5-million-fraud-scheme/Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.