Macy's Director of Fraud Strategy Discusses In-Person and Online Loss Prevention (Part 1)

This episode of Fraudology is presented by SEON.Gary Novello Jr, has been preventing in-store fraud in stores like Home Depot, Bloomingdales before moving to online fraud prevention at Macy's. In this episode, he and Karisse discuss:Differences between in-person and online loss, including velocity of loss, and additional losses online.Impact of collaboration and influence for internal communication.Using analytics and data for root cause analysis. What you need to be an effective vendor (you can't fight fraud half way), and how to have great relationships with your vendors.Setting goals to the right timeline.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.