Ep2: Crafting a Delightful Customer Experience ft. CityFurnish's Neerav Jain

We talk to Neerav Jain the Co-founder and CEO of CityFurnish.  His start-up journey began with simple but effective advice - talk to customers and validate assumptions. An idea that is still crucial to the company today and an integral part of their continuous pursuit to delight customers. We conclude the episode by discussing a listener's business idea and with that example, shed some light on how to implement this idea of validating assumptions in a B2B setting. More info on: ajuniorvc.com/podcast