Meet Renee Harmon, VP Leadership Coach at United Wholesale Mortgage, they call her “coach” and she has great insights to share about the coaching culture at UWM

In this episode you can expect to hear more about the coaching culture at UWM and the training program that supports over 500 + leaders and placed UWM in the top #5 ranking of training teams 01:38 Renee’s story 03:37 The leadership development program 06:31 Retention rate of over 90% ? 10:12 The team huddle 15:07 Service level agreements 23:28 Nurturing psychological safety 24:54 Technology and the impact on employee engagement