Is COVID the Death of Cash?

The pandemic has accelerated trends that were already making a cash-free lifestyle more appealing than ever. In the debut episode of “Financial Futures,” we ask: does COVID spell the death of cash? What would a cashless society look like, and do we really want to live in one? And how can financial institutions attract a new generation of customers ready to ditch the clutter of coins and bills, while weathering uncertain times that leave others longing for the comfort of cold, hard cash? Melissa Kopp joins us to offer her take on these questions as director of business development at FIS, a global leader in financial services technology.