085 Understanding empathy

Welcome to the Fail Forward podcast.   This podcast episode is an ode to my wife, the most empathetic person I know.   I wasn’t very good at showing empathy before I met Sarah and, if I’m totally honest, it’s taken me a while to master even with her support.   Before my business went under, I’d come home from a day at work feeling incredibly frustrated by mistakes people were making.    After moaning to Sarah, she would often say ‘Have you asked them if they’re ok?’, she would explain that people often don’t choose to act out. I found that when I started to ask how they were, I began to better understand their situation.    From a business perspective, we all have standards that we expect our employees to adhere to. Whether it’s timeliness, dressing smartly or general courtesy to others.   By being empathetic, you’re not saying a drop in these standards is ok. Instead, you’re giving them the time and support they need to improve.   In this episode I talk about a time where I learnt there can be opportunity in empathy. As much as you don’t show empathy for personal gain, it often leads to more personable interactions and relationship building.    Listen now and start approaching situations with an empathetic mindset. The next time someone cuts you up when you’re driving or forgets common courtesies, consider what they might be in a rush for or what their situation might be.    If you’re enjoying the Fail Forward podcasts, follow me on Facebook, Instagram, TikTok or LinkedIn for all the latest on my mission to help business owners Fail Forward.    Facebook https://www.facebook.com/failforwardhenri LinkedIn https://www.linkedin.com/in/henri-ghijben-539132101/ TikTok https://www.tiktok.com/@failforward12 Instagram https://www.instagram.com/henrighijben/

Om Podcasten

Failure is only negative if you don’t learn from it Fail Forward is the weekly podcast hosted by entrepreneur and family man Henri Ghijben. In each episode you’ll hear from Henri and guests as they share real-life experiences of positives born from failure, reflections on the lessons learned from ‘losing it all, and what fuels Henri’s desire to help others overcome personal and business challenges in order to create the lives they want to live. Who is Henri Ghijben? Growing up in Bury St Edmunds, Henri’s first memorable experience of failure left him with the lasting ability to never get lost. It proved to be the first of many times Henri would fail forward. But it wasn’t until he faced losing his home, business and possibly even his family, that he realised the truth. Failure is only negative if you don’t learn from it. Against the odds, Henri has rebuilt from rock bottom. He’s now on a mission to help others avoid making the same mistakes he did, to help those facing failure see that there is a way back and that by failing forward they can enjoy success again. Ever thankful for the love and support of his family, the loyalty of his team and the help of business owners who helped him when the chips were down, Henri now lives in Southampton where he runs HRG Tree Surgeons, has growing property management and investment businesses and runs mentoring programmes for business owners, entrepreneurs and directors who are on their own growth journeys.