Civility and politeness in organisational communications | S4 E5

Engaging Internal Comms - A podcast by Craig Smith

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In this episode we explore the importance of civility and politeness in organisational communications. A recent article in Psychology Today discussed how, in America, people routinely engage and witness aggressive or mean spirited behaviour towards each other. How we can air differences in a way that is civil and not allow hostility and incivility to become a problem within our organisations?