S3E7: Digital transformation: measuring impact and navigating the future
In this podcast episode, the hosts discuss various aspects of digital transformation, particularly in the context of Estonia's experience. They explore digitalisation's efficiency and cost-saving potential, the challenges of measuring its impact, and the importance of focusing on quantitative and qualitative assessments. Helping to navigate this broad topic is Kristjan Vassil, a professor of Technology Studies at the University of Tartu. He holds a doctoral degree in political science from the European University Institute in Florence. For the past six years, he served as a vice-rector for research at the University of Tartu. His research focuses on Internet voting and predictive public services that are based on narrow AI and machine learning models.