How Lean Six Sigma Enhances the Banking Experience – w/ Annie Mamigonians

Annie Mamigonians is a consultant that aims to deliver optimal customer experience to her clients using the expertise she developed throughout her engineering, pharmaceutical and financial services career. In this episode, we look at how continuous improvement and lean principles can be applied to the banking industry.  For a premium podcasting experience, why not check out our YouTube channel for a wider range of content? Join us on LinkedIn - https://www.linkedin.com/company/cx-i... Connect with Annie - https://www.linkedin.com/in/annie-mam/ Find all things CXI here - https://cxinsider.com/ Subscribe for more content from the UK's leading customer experience podcast -     / @cxinsiderpodcast   Huge thank you to our sponsor! https://www.acftechnologies.com/

Om Podcasten

In our CX Insider studio, we initiate conversations with leading customer experience experts from various sectors. Our network consists of professionals striving to bring change to their company and industry. Starting our podcast with a humble audience, primarily consisting of colleagues from our office, we soon found the listeners who were eager to learn about delivering excellent customer experience. At our company ACF Technologies, disruptive innovation is the fundamental pillar of our mission. CX Insider carries a crucial role in expanding the community of creative thinkers beyond the now virtual walls of our office. We believe that we will spin the wheel of innovation by providing space to discuss novel concepts and continuously questioning the way things are done. If you are one of the thinkers and would like to become part of our community, follow us on LinkedIn and Instagram, and subscribe to our weekly episodes.