Create a Custom Member Experience with Drs. Jen and Dom Fraboni
Community Creators with Shana Lynn - A podcast by Shana Lynn Bresnahan - Tuesdays
In today's episode, Shana will be discussing the importance of creating personalized experiences for members with her guests, Dr. Jen and Dr. Dom. They've not only developed a tailored experience but have also developed a custom app to enhance personalization even further. Tune in as they share insights on how to provide members with a sense of personal connection and support, ultimately fostering a stronger sense of engagement and loyalty.Key Takeaways:Intro (00:00)Drs. Jen and Dom’s favorite community (02:09)Brief overview of Jen Health (04:31)How was the Mobility Method launched by Dr. Jen initially? (10:52)What prompted the change for Dr. Jen from having a stable membership to making a shift? (15:09)When Dr. Jen was shifting from the Optimal Body membership, how many members and how successful was the business at that time? (18:22)Dr. Jen’s experience as co-owner of the business when deciding to make the bold shift in branding (19:51)Dr. Jen's insights on how she has been able to help people achieve better outcomes by personalizing the experience (26:50)How did Drs. Jen and Dom determine what to customize and personalize? Did they use surveys, data analysis, or another method to make that decision? (35:54)What plans, innovations, or future developments are they considering to further enhance this personalized experience? (39:40)Episode wrap-up (43:32)Additional Resources:Dr. Jen’s website: https://jen.healthTry a free week of our membership on Jen Health to start addressing the root cause of your aches and pains: https://jen.health/freetrialDrs. Jen and Dom’s Social Media Accounts:Dr. Jen’s Instagram account: https://www.instagram.com/docjenfit/Dr. Dom’s Instagram account: https://www.instagram.com/drdomdpt/Jen’s Health: https://www.instagram.com/Jen.health/Youtube: https://www.youtube.com/docjenfitThe Optimal Body Podcast: https://jen.health/podcastsLearn how to work with Shana: https://www.shanalynn.com/FREE 7-minute Community Training: https://connect.communitycultivated.com/trainingFREE Community Creators Hub: https://connect.communitycultivated.com/hubLearn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivateConnect with Shana: https://www.instagram.com/shanaspeaksCommunity Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.Be sure to follow the podcast, so you never miss an episode!