Understand reactions and triggers in conflict

In Part 2 of the Communication and Conflict Series, learn management and leadership strategies to understand external (and our own) reactions and triggers during conflict situations.Key learning outcomes:Interpreting 'conflict' eventsRecognising our triggersModel of Social Threats and Rewards (SCARF)Understanding emotions and conflictThe FIDO Model of Conflict Management

Om Podcasten

Business Moreton Bay Region understands the importance of empowered small business owners equipped with the right skills and capabilities to succeed at all levels and stages of business.We recognise that to a small business, time is precious. This channel delivers our business support modules to help upskill our region's businesses to create even better conditions to support and empower small business owners to achieve success.