276: AI Conference | Using Esker to Automate Your Order-to-Cash Process with Aurélien Coq

We’re back with another session from our AI audio conference. It features Esker, a French-based tech company that’s created a revolutionary AI solution that automates key back-office processes.     One of those processes that Esker’s AI can automate is Order-to-Cash – the cycle from the moment a customer places an order to delivering the order and providing additional support.    Here to share exactly how this AI tool works is Aurélien Coq, a product manager at Esker. His nearly 20 years of experience at Esker has led to his deep understanding of customer interactions and payment cycles and how to radically improve both through AI.   In this episode, Aurélien shares how Esker Synergy AI can help you: Enhance customer satisfaction and increase cash flow by effectively managing customer inquiries and seamless payment processes. Improve cost savings and relationships with suppliers and vendors through a streamlined Source-to-Pay process. Streamline your Order-to-Cash process by integrating with existing accounting and CRM software. Empower your team to support customers faster and with more accurate data.    This episode also contains a demo of Esker Synergy AI.   Listen now and prepare to take your customer’s experience with your business to the next level.   🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.   𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐ © 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

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Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.