165: The Operational Excellence Strategy for Expanding Amazon Prime Video with Tim Leslie

Trillion-dollar companies aren’t built overnight. It takes a customer-centric model, a willingness to fail, and a relentless pursuit of innovation paired with operational excellence. No one knows this better than Tim Leslie. He’s the corporate law attorney turned former 20-year Amazon executive that led the expansion of Prime Video into 200 countries. When Prime launched in 2005, it didn’t make a profit for five or six years. Now, it’s one of Amazon’s three greatest inventions alongside AWS and Marketplace. In this episode (and his first-ever podcast interview), Tim shares the playbook he used to scale Prime Video. Specifically, he highlights the hiring strategy, turnkey processes, and other tools that made rapid expansion possible. He even addresses some of Amazon’s controversies and fills us in on his latest passion – working with small organic suppliers. Discover the A to Z of how to take an idea for a new service or product from a seed to a juggernaut!   🔗 Links to Resources Tim recommends:  https://businessinfrastructure.tv/2021/09/05/165-the-operational-excellence-strategy-for-expanding-amazon-prime-video-with-tim-leslie    🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share! 💌 Please Support Our Sponsors, HubSpot and ThinkSmart Whiteboard. And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐

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Growth is not a bad thing. But too much growth, too fast presents a set of challenges often overlooked when discussing small businesses. The emphasis tends to center on the marketing and promotion necessary to grow your business, and not on the operations and business infrastructure needed to scale your business in a sustainable manner. These back office operations can make or break your business. The Business Infrastructure show provides solutions and real life stories to owners and operators of fast growing small businesses seeking practical tips for dealing with growth spurts.