22: AppsFlyer Chief Customer Officer Ziv Peled on why the SaaS model is built on land and expand

Built By Humans - A podcast by Troops.ai

Try Bookbeat 60! days for free, click here

Try Bookbeat 60! days for free, click here

Enjoy a whole world of audiobooks and e-books, everything from new releases to the classics

 Sponsored

Categories:

Business

Should customer success teams carry a revenue number? According to Ziv Peled, the answer to this question is a resounding 'no'. Ziv believes that CSMs should be measured on the amount of value they drive for customers. In this conversation, Ziv explains why an obsessive focus on driving value is the best way to build a land and expand strategy.

Visit the podcast's native language site