From Combative to Constructive | Book Insights on Difficult Conversations by Douglas Stone, Bruce Patton & Sheila Heen

*Difficult Conversations grew out of fifteen years of work at the Harvard Negotiation Project, which focuses on matters of negotiation and conflict resolution.  *The result is a remarkable guide that lets you in on the powerful techniques that have been employed in world trouble spots to bring opposing sides together and forge new futures.  *Following the lessons learned from these high-stakes examples will transform your approach to the challenging encounters of everyday life – from requesting a pay rise to ending a relationship.  *By absorbing the guidance offered in this valuable book, you’ll be well prepared for difficult conversations, rather than desperate to avoid them. Theme 1: Conflict & The 3 conversations - 0:29 Theme 2: Listening & Thinking - 9:45 Like what you hear? Be sure to like & subscribe to support this podcast! Also leave a comment and let us know your thoughts on the episode. You can also get a free weekly email about the Book Insight of the week. Subscribe at memod.com/insights Want quick save-able, share-able bullet points on this book? Check out the Memo: https://memod.com/Kev866920/difficult-conversations-solved-124 HEAR THE FULL INTERVIEWS MENTIONED IN TODAYS' EPISODE HERE: YouTube. (2019). Doug Stone & Sheila Heen: "Thanks for the Feedback" | Talks at Google. [online] Available at: https://www.youtube.com/watch?v=SggjK0Gm3I4 [Accessed 19 Mar. 2019]. YouTube. (2019). 34 Habit 5: Seek First to Understand Then to be Understood - Part A: Diagnose Before You Prescribe. [online] Available at: https://www.youtube.com/watch?v=hlPqhM5a-MA [Accessed 19 Mar. 2019]. YouTube. (2019). Last minute Brexit arguments get aggressive. [online] Available at: https://www.youtube.com/watch?v=CR6Q40yuX9U [Accessed 19 Mar. 2019]. YouTube. (2019). The power of difficult conversations | Tara Marcink | TEDxCoMo. [online] Available at: https://www.youtube.com/watch?v=wjY56aFwQus [Accessed 19 Mar. 2019]. Full Title: Difficult Conversations Year of Publication: 1999 Book Author: Douglas Stone, Bruce Patton, Sheila Heen To purchase the complete edition of this book click here: https://tinyurl.com/2p82apxd Book Insight Writer: Tom Butler-Bowdon Editor: Tom Butler-Bowdon Producer: Gabe Mara Production Manager: Karin Richey Curator: Tom Butler-Bowden Narrator: Kristi Burns

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Check us out at podcast.memod.com for our entire library of podcast episodes! Each week we do a deep dive into a nonfiction bestseller. Self-Help. Psychology. Business. Philosophy. In around 30 minutes we cover the major themes and ideas of a recent hit, an important work, or an ancient classic. The result: concentrated wisdom that goes beyond the headlines, makes you think and helps you succeed in relationships, career, or business. The podcast builds on the work of Tom Butler-Bowdon, author of the “50 Classics series”.