ARC Talk: Omnichannel Chatter with FCM Travel

In the fourth episode of ARC Talk’s Omnichannel Chatter miniseries, Sarah Boyd and Shelly Younger sit down with FCM Travel’s Chief Product Officer Michel Rouse. Rouse details strategic distribution, the need for people and technology to work together, and how sustainability fits into travel programs.

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Om Podcasten

At Airlines Reporting Corporation (ARC), we’ve created the podcast ARC Talk—a show that explores the emerging technology, ingenuity and creativity it takes for the air travel industry to thrive. Each month we’ll be interviewing travel leaders and innovators, big data experts, cybersecurity and fraud specialists, and tech visionaries. All those who have a passion for the ins-and-outs of travel, listen to us every month at ARC Talk.