Episode 37 - Hello, can you hear me now? Using Microsoft Teams Advanced Call Quality Dashboard

All About 365 with Jay and Steve - A podcast by Steve Goodman; Jason Wynn

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In episode 37, Steve and Jay get together at Microsoft Ignite to discuss the CQDv3 - the Advanced Call Quality Dashboard and why you should be using it with your Microsoft Teams deployment. In the show we ask - What do we mean by call quality and what does it apply to?If Microsoft are providing it as a service, why is it our responsibility?What's different about this version of CQD?How real-time is it?What reporting and drill-down does it give us?Everything has AI in these days - does CQD?What can it integrate with?