Roy Atkinson, CEO of Clifton Butterfield, Shares Insider Tips on Mastering The Customer Experience as an IT Leader

Roy Atkinson is a renowned thought leader in IT service management and customer service. A prolific writer, speaker, analyst, and podcaster, Roy's expertise has been featured in major tech publications. CIO Insight described him as a model for the future digital leader, and Nextiva named him one of the top 50 customer service experts of the decade (2010 to 2020). Roy's extensive career has included roles as an IT supervisor at the Jackson Laboratory, group principal analyst at Informa Tech, a...

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Host Dan Turchin, PeopleReign CEO, explores how AI is changing the workplace. He interviews thought leaders and technologists from industry and academia who share their experiences and insights about artificial intelligence and what it means to be human in the era of AI-driven automation. Learn more about PeopleReign, the system of intelligence for IT and HR employee service: http://www.peoplereign.io.