SE05 EP11: Resilient Supply Chain and Payments »»» COVID-19 Ecommerce Expert Panel

This is the second episode of our COVID-19 series that addresses how the ecommerce industry should respond to the Coronavirus global epidemic. On today's episode, Kunle interviews three experts that serve the ecommerce industry in varying degrees, 

Erich Litch
President and Chief Operating Officer of 2Checkout, an online payment processing platform with 17,000+ Active Clients, 300+ Employees all of which currently now work remotely in the wake of the epidemic and 4 global offices.

Refael Elbaz
An Israeli entrepreneur, founder, and CEO of Unicargo. Unicargo leverages technology to consolidate all the data points of international shipping, thus creating services and tools for E-commerce businesses enabling them to make intelligent, data-driven supply chain decisions.

Refael is an e-commerce logistics advisor to the Israeli export institute and a public speaker in international logistics and supply chain conventions.

Yuriy Ostapyk
Chief Operating Officer and Director of Global Operations at Logistics Plus, Inc. He has over 15 years of experience in the international and domestic transportation, logistics, and supply chain sectors. Yuriy’s responsibilities include roles in Sales and Management, Trucking and Warehousing, Freight Forwarding and Third-Party Logistics, and Global Procurement.

We discuss,

1. The impact of Covid-19 on Warehousing and fulfilment networks globally. 
2. China's recovery
3. Building resilient supply chains with innovative solutions regardless of the crisis
4. How to manage the risk of chargebacks due to delayed deliveries
5. How to brace your operations for remote working

-----------

SPONSORS:

This episode is brought to you by:

Klaviyo 

This episode is brought to you by Klaviyo – a growth marketing platform that powers over 25,000 online businesses. Direct-to-Consumer brands like ColourPop, Huckberry, and Custom Ink rely on Klaviyo.
Klaviyo helps you own customer experience and grow high-value customer relationships right from a shopper’s first impression through to each subsequent purchase, Klaviyo understands every single customer interaction and empowers brands to create more personalized marketing moments.

Find out more on klaviyo.com/2x.  

Rewind

This episode is brought to you by Rewind.
The #1 Backup and Recovery App for Shopify and BigCommerce stores that powers over 25,000 online businesses. Direct-to-Consumer brands like Gymshark and Movement Watches rely on Rewind.
Cloud-based ecommerce platforms like Shopify and BigCommerce do not have automatic backup features. Rewind protects your store against human error, misbehaving apps, or collaborators gone bad with Automatic backups!  

For a free 30-day trial, Go to Rewind.io, reach out to the Rewind team via chat or email and mention ‘2x ecommerce’